We’re looking for a Liability Claims Specialist to join our Creative Risk Solutions team! In this role, you’ll provide high-quality claims handling for both auto and general liability claims. From investigating and assessing coverage to negotiating settlements, you’ll be an integral part of ensuring claims are resolved efficiently and accurately. The ideal candidate will have a strong understanding of liability coverages, claims processing procedures, and the ability to manage confidential matters with discretion. Whether you're a seasoned adjuster or an experienced professional looking to bring your expertise to a dynamic team, read on to learn more and apply today!

Essential Responsibilities: 

• Articulate and assess coverage for commercial auto and commercial general liability claims.
• Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.”  Enter and maintain accurate loss information on a computer system during the claim process.
• Set and maintain accurate reserves within reserve authority.  Negotiate and process interim and final settlements, within settlement authority. 
• Research information for responding to questions and complaints posed by our insured’s, claimants, agency partners and fronting carriers.

Qualifications:

• Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience: 0-2 years of exposure in the liability claims field. Prior agency involvement preferred.
• Licensing: Active state specific Life & Health/Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.
• Skills: An ideal candidate should have a fundamental understanding of general and auto liability coverages, along with knowledge of claims processing procedures. Must be able to handle confidential matters with discretion and exercise independent judgment. Proficiency in typing and using various software packages, including Maverick, is also required.
• Technical Competencies: An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience.

Here’s a little bit about us:

At Creative Risk Solutions, we pride ourselves on being more than just a provider of innovative risk management solutions. We’re partners to our clients, delivering tailored claims management, loss control, and risk consulting services designed to create lasting value. Our team is driven by excellence and integrity, taking proactive steps to manage risks and safeguard our clients’ future. But what truly sets us apart is our culture. We’re committed to building a best-in-class environment where honesty, communication, and collaboration thrive. We empower our employees to build trust, foster meaningful relationships, and contribute to the company’s success by uplifting each other along the way.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, we make a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, we will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs —we are committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

The salary range for this role is $45,00 - $78,000. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.

Pre-offer background check required.