We are looking to add a Quality Assurance Consultant to join our Creative Risk Solutions team in Waukee, IA. Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning. This role will assist in the design, development, and execution of test cases and strategies to ensure our developmental releases meet our quality standards. In collaboration with our business teams, they help to ensure that our changes continuously meet our business expectations.

Essential Responsibilities:

• Design and develop comprehensive test plans and test cases based on requirements and specifications.
• Collaborate with development and business teams to understand business requirements and ensure they are reflected in the test plans.
• Conduct manual and automated testing to ensure the quality of the Maverick system and other CRS applications.
• Execute test cases, report defects, and work closely with developers to resolve issues.
• Perform regression testing to ensure existing functionality is not adversely affected by new developments.
• Utilize data to identify trends and patterns that may indicate potential quality issues.

Additional Responsibilities:

• Develop and maintain test automation scripts to improve testing efficiency once automation technology is available.
• Participate in release and sprint planning meetings to provide input on quality aspects and testing timelines.
• Document and communicate test results, issues, and concerns to relevant stakeholders.
• Ensure compliance with quality assurance processes and business best practices standards.
• Closely monitor cases the morning after development release night to triage any incoming reports of issues, bugs, questions or feedback.
• Develop and maintain quality assurance process documentation.
• Ability to work after hours and on occasional weekends based on deployment scheduling to perform testing and provide feedback on issues should they arise.
• Performs special projects and other duties as requested.

Knowledge, Skills, and Abilities:

• Strong understanding of software development and QA methodologies
• Basic understanding of test automation concepts.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work effectively in a fast-paced, agile environment.
• Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements.
• Ability and willingness to pursue relevant designations and/or continuing education, as appropriate.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to exert up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull objects.
• Must be knowledgeable of and comply with our Client Privacy Policy, HIPAA regulations and E&O procedures and policies.

Qualifications:

• Education: High school diploma; college degree preferred.
• Experience: 2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: CRS experience, training, and/or education. Familiarity with the Maverick System preferred.

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, we make a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, we will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our  foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — we are committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

EOE

Pre-offer background check required.